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FAQ'S
1. What is Piharwa known for?
Piharwa is a home décor brand rooted in traditional craftsmanship. We create handcrafted pieces that celebrate heritage, artistry, and timeless design.
2. Are all Piharwa products handmade?
Yes. Each Piharwa creation is handcrafted by skilled artisans using age-old techniques. Slight variations in color, texture, or finish are natural and make every piece unique.
3. Do you work directly with artisans?
Absolutely. We collaborate closely with artisan communities across India, ensuring fair practices while supporting sustainable livelihoods.
4. Can I place a bulk or corporate order?
Yes, we accept bulk and corporate gifting orders. Please reach out to us via our Bulk Inquiry page or email us for personalised assistance.
5. Do you offer made-to-order or custom pieces?
We do offer made-to-order options on select products. Availability depends on design, material, and timelines. Kindly contact us for details.
6. Will the product look exactly like the images?
As our pieces are handcrafted, slight variations may occur. These differences are part of the charm and authenticity of handmade décor.
7. How are Piharwa products packaged?
Each product is carefully packed using protective materials to ensure it reaches you safely. We continuously work to improve our packaging for fragile items.
8. Do you ship across India and internationally?
We ship across India and to select international locations. Shipping timelines and charges may vary based on destination.
9. What is your return or replacement policy?
Returns are not accepted. However, in the rare event of transit damage, we are happy to offer a replacement. Please contact us within 24 hours of delivery along with clear images of the damaged item.
10. How can I contact Piharwa?
You can reach us via the Contact Us page, email us at info.piharwa@gmail.com, or connect with us on our social media platforms.
11. Where else can I shop Piharwa products?
Piharwa products are also available on Amazon and Flipkart, apart from our official website.
12. How do I care for handcrafted décor items?
We recommend gentle handling and basic care. Detailed care instructions are mentioned on individual product pages.
